About Our Hospital

Can my pet see the same Veterinarian each time we visit?

We make every effort to schedule patients with the same doctor at each appointment. However, there may be circumstances that prevent a certain doctor from being available during your pet’s…
Why is my veterinarian referring my pet to the Veterinary Dermatology Center?

Your family veterinarian’s top priority is to make sure that patients receive the highest level of care and best possible outcome. This is why they sometimes make the decision to…
What precautions/measures do you take so my pet doesn’t feel pain related to surgery/injury/infection/chronic disease?

Your pet’s comfort is a priority for us. Using our knowledge of pain medication and pain relief strategies, we do everything we can to prevent and manage your pet’s pain…
I’m worried about my pet’s upcoming surgical procedure. What do you do to help ensure your patients’ safety during surgery?

Our veterinary team takes every precaution so that your pet receives the highest-quality care. We perform a physical exam and preanesthetic testing before surgery and monitor your pet during surgery….
I have a hard time controlling my pet in the lobby. Can I make arrangements so I can take him/her into the exam room right away when I arrive?

We are happy to make arrangements to help make your visit as smooth and convenient as possible. When you call to schedule your appointment, please let us know that you…
My pet is a handful. Can I pay my bill ahead of time or in the exam room so I don’t have to wait in the lobby after the exam is over?

We are happy to make arrangements to help make your visit as smooth and convenient as possible. When you call to schedule your appointment, please let us know that you…
My pet is really well trained. Does he/she need to be on a leash/in a carrier when we visit the hospital?

For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at…
I brought my pet to see the veterinarian for a problem, and my pet isn’t getting any better. What can I do?

Please call us. Just like doctors, veterinarians sometimes need to try more than one treatment/medication to find the correct solution to cure or manage a pet’s condition. Please let us…
Is it OK to call with questions about my pet’s health?

Absolutely. We are always here to answer questions. Normally you will speak to a receptionist who will forward your call to one of the technicians. If the technician is unable…
My pet needs to come in for a regular exam/minor procedure, but I don’t have time to wait at the hospital the whole time. Can I drop my pet off and pick him/her back up later in the day?

Yes, for your convenience, we do offer drop-off appointments. Please call to arrange this service, as we can only accommodate a set number of drop-off patients on our schedule each…